Refund Policy

Buyer may be entitled to a refund for prepaid Orders.  Foodam retains the right to retain the penalty payable by the Buyer in Section I(2) from the amount refundable to him/her. The Buyer shall also be entitled to a refund of proportionate value in the event packaging of an item in an Order or the complete Order, is either tampered or damaged and the Buyer refuses to accept at the time of delivery for the said reason;

Buyer may be entitled to a refund upto 100% of the Order value if PDP fails to deliver the Order due to a cause attributable to either PDP or Foodam, however such refunds will be assessed on a case to case basis by Foodam.

Our decision on refunds shall be final and binding.

All refund amounts shall be credited to Buyer’s account as may be stipulated as per the payment mechanism of Buyer’s choice, the estimated timelines are detailed as below, in case Buyer don't choose to credit it to Buyer’s wallet with his/her Foodam Account.

Payment Method Refund Source TAT
Net Banking Source 5-7 Business Days
Debit/Credit Cards Source 5-7 Business Days
UPI Source 5-7 Business Days
Phone Pe (Wallet) Source 5-7 Business Days
Wallets-Paytm/Mobikwik/Freecharge Source 2 Hours